Troubleshooting
- I paired my InPen but doses are not appearing in the App
- I paired my InPen to a new smart device, and now it won’t connect with my other device
- My InPen is damaged
- After priming my InPen, the prime amount is listed as a dose
- Adjust your Android location settings
- I need to take insulin from another source
- I can’t install the InPen app
- My carbs are being logged twice (iOS only)
- I can’t hear InPen reminders on my smart device